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Job Details - General Manager - Rail
ReferenceVAC-990
SectorSenior Appointments
Salary£55,000 to £65,000 per annum
LocationsLondon,
Contract TypePermanent
Date Posted24/02/2010 11:51:00

Job Description
Job Title: General Manager

Location: London Overground Contract

Reports to: Southern Operations Director

Staff responsibility: • Operations Team
• Stores / Procurement
• Multi Skilled Technicians
• Cleaning Supervisors and Cleaners
• Multi Skilled Team Leader
• Graffiti Teams
Job Purpose: Responsible for all commercial and operational activates on the project in accordance with contractual and commercial requirements, and include a significant requirement for relationship management with client.
Principal Responsibilities: • People Management – Provide, support, and give direction to staff and service providers. Be the point of escalation to deal with issues, problems and queries raised on site, which fall outside staffs’ responsibility.
• Work Order Management - Effective management of work order management system, utilising management reports and highlighting issues for resolution with service providers. Monitoring of management through building reports and trend analysis.
• JLIS Way – operation of JLIS Way contract management tools and provision of reporting and measurement.
• Payment Mechanism - Review deductions status, identify work orders which are due and ensure closure within given time scales with a view to eliminating financial penalties. Reporting of unavailability and other high deduction risk activities.
• Financial Management – Ensure contract compliance ‘and best value for money’ through the identification of areas of non conformance and resolve through effective contract management. Awareness of all commercial requirements within to ensure contract specific details are implemented and complied with.
• Health and Safety/Compliance – Ensure a safe working environment for all the users of the sites, and offer and provide sound and proficient advice in H&S matters in accordance with contractual requirements. This will include undertaking Risk assessments and overseeing the inspection of fire/life/safety systems and the management of contractors on site. Provide both proactive and reactive advice and have awareness of all Statutory and Legislative obligations. Manage operational compliance in line with JLIS procedures.
• Client and customer liaison – Establish and maintain effective relationships through co-ordinated personal contact with the customer, on-site staff, and their management. Make recommendations designed to promote good relationships including taking all reasonable measures to promote good industrial relations.
• Quality Management – Conduct regular formal monitoring of quality standards and identify areas of poor performance for resolution with Service Partner management. Ensure JLIS operating procedures are adhered to and quality procedures are followed.
• Contract Management - Manage client and service providers quarterly review meetings. Contribute towards the preparation of the monthly review of site specific and the regional operations.
• Capital Projects – Additional works will often be required to be undertaken, which will require the adherence to CDM and other construction regulations. These requirements will need to be managed and complied with.
Any other duties that may be required and which are considered by the line manager to be consistent with the grade and the general responsibilities of the post.

General • Ensure compliance with all Health and Safety, Quality and Environmental legislation and standards.
• Ensure all works carried out in line with Railway Group and Network Rail Company Standards.
• Carry out additional ad hoc duties as required as part of JLIS
• Have an awareness of the environmental aspects associated with the post and a willingness to minimise any actual or potential impacts.






Candidate Profile

Education • HNC / HND Engineering Qualification or alternative technical qualification (Mechanical & Electrical bias)
• Personal Track Safety (PTS) (desirable)
• Additional NR or LUL competencies (desirable)
• NEBOSH (desirable)
• Six Sigma / PRINCE (Desirable)
Experience and Knowledge • A strong background in contracts management in the operating and maintenance / FM contract on rail infrastructure
• Awareness of Railway Group and Network Rail standards.
• Awareness of LUL standards
• Understanding of Mechanical and Electrical Maintenance
Personal Skills and Qualities • Good planning / organisation skills.
• Ability to communicate at all levels within the organisation
• The ability to lead and motivate a team.
• Commercial awareness in terms of operating a contract to a fixed budget.

Make Application
Job: General Manager - Rail
Ref: VAC-990
Sector: Senior Appointments
Locations London,

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